INTEGRATED CONTINUITY, MAINTENANCE AND INNOVATION SERVICES FOR THE INTEGRATED REGIONAL INFORMATION SYSTEM SISAR FOR THE PERIOD 01.07.2017-31.12.2018 AREA 1 MANAGEMENT: 1.1 CORRECTIVE MAINTENANCE, 1.2 MANAGEMENT OF THE TEST APPLICATION ENVIRONMENT, 1.3 MANAGEMENT OF THE PRODUCTION APPLICATION ENVIRONMENT, 1.4 SYSTEM-APPLICATION MANAGEMENT, 1.5 HELP DESK SERVICE, 1.6 H24 MISSION-CRITICAL AREA 2 FINDABILITY SERVICE EVOLUTION: 2.1 ORDINARY REGULATORY EVOLUTION, 2.2 ADAPTIVE AND PERFECTING EVOLUTION, 2.3 SPECIALIST-APPLICATION SERVICES OF DEMAND MANAGEMENT AND APPLICATION SUPPORT ADVANCED, 2.4 EVOLUTION AND FUNCTIONAL CUSTOMISATION AND EXTRAORDINARY LEGISLATION, 2.5 TRAINING AND SUPPORT, 2.6 TRANSVERSAL SERVICES: SERVICE MANAGEMENT AREA 3 TRANSITION: 3.1 SUPPORT FOR DATA MIGRATION AND TRANSFER OF SKILLS