Regarding the financing of the project, it includes the contracting of external services to carry out the following_x000D_ works:_x000D_ — Acquisition of scanners for the digitisation of the documentation presented by the citizen in the_x000D_ entry register of the Citizens’ Service Offices._x000D_ — Redesign, simplification and adaptation to Law 39/2015 of the application forms and annexes of the_x000D_ procedures of the administrative information system of the City._x000D_ — Mobile application SC Improvement for the reporting of incidents identified by the Citizen on the public highway._x000D_ — Mobile application and incident management tool identified and reported in the offices_x000D_ by public employees._x000D_ — Analysis, simplification and Digitalisation of all procedures of the City on the eGovernment platform_x000D_._x000D_ — Development of a Command Table to monitor the objectives and projects of the_x000D_ Digital Management Plan_x000D_ — Change management and training for internal staff.