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project info
Start date: 18 January 2018
End date: 17 September 2022
funding
Fund: European Regional Development Fund (ERDF)
Total budget: 3 600 000,00 €
EU contribution: 3 060 000,00 € (85%)
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programme
Programming period: 2014-2021
Programme: Growth and Employment - LV - ERDF/ESF/CF/YEI
Managing authority: FM
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themes
Competitiveness of SMEs
Information and communication technology
intervention fields
e-Government services and applications (including e-Procurement, ICT measures supporting the reform of public administration, cyber-security, trust and privacy measures, e-Justice and e-Democracy)
ICT solutions addressing the healthy active ageing challenge and e-Health services and applications (including e-Care and ambient assisted living)
ICT Services and applications for SMEs (including e-Commerce, e-Business and networked business processes), living labs, web entrepreneurs and ICT start-ups)
e-Inclusion, e-Accessibility, e-Learning and e-Education services and applications, digital literacy
ICT: Other types of ICT infrastructure/large-scale computer resources/equipment (including e-infrastructure, data centres and sensors; also where embedded in other infrastructure such as research facilities, environmental and social infrastructure)
Access to public sector information (including open data e-Culture, digital libraries, e-Content and e-Tourism)
beneficiary
Latvijas Republikas Labklājības ministrija

Centralisation of information and communication technologies in the welfare sector

The objective of the shared information and communication technology infrastructure service development project (hereinafter – the project) is to contribute to the achievement of specific objective 2.2.1 of the Operational Programme "Growth and Employment" "To ensure an increase in the re-use of public data and efficient interaction between public administration and the private sector" by implementing activities "2.2.1.1. Establishment of centralised ICT platforms for public administration, optimisation and development of public administration processes’. The project’s goal is to be achieved by optimising and improving the Information and Communication Technologies management process, the use of centralised platforms, as well as promoting data quality improvement and availability. The project result will contribute to 2.2.1. The achievement of the output indicator “advanced operational processes” by making the public sector more efficient and will allow for the establishment and implementation of processes that will enable information and communication technology services to be provided to institutions outside the Department of Welfare in the future. Improve and streamline the management of Information and Communication Technologies;M2. Develop centralised shared information and communication technology services;M3. Improving the quality and availability of statistical data; M4 Improve the management and work flow processes of the sector documents.Operations for achieving the objectives of the projectM1. Development of Information and Communication Technologies Management Guidelines for Information and Communication Technologies Management.Definition of the catalogue of information and communication technology services provided by the State Social Insurance Agency to institutions under the Ministry of Welfare The development of technical monitoring documentation of standardised information and communication technology infrastructure security for all institutions;o Training of technical supervision specialists of Information and Communication Technology Infrastructure security – experts and analysts.M2. Centrally shared solutions for the development of Information and Communication Technology Services:oActive Directory in all agenciesOJointed Email SolutionCentralised Information and Communication Technology Monitoring SolutionCentralised user workstation managementCentralised cloud computing infrastructure solutionCentralised information and communication technology infrastructure security monitoring solutionM3. Improvement of data quality and accessibility:analysis of reliability and adequacy of data welfare sector;oImprovement of data reliability and adequacy;improvement of the information system of the State Social Integration Agency;o Development and implementation of new State Labour Inspectorate information system, including improvement of the quality and migration of electronic services of the State Labour Inspectorate for compatibility with the new information system;publication of NSA open data sets.M4. Optimisation of industry document management and work flow processes: implementation of a unified document management system in the sector.Project result indicators1. Indicator: Number of institutions using centralised services in the welfare sector Information and communication technologies. Unit of measurement – Number of institutions -12.2. Indicator – Continuous operation of the centralised Information and Communication Technology Infrastructure of the Ministry of Welfare. Unit-% – 97.3. Indicator – Percentage of operators using NSA e-service "Employer’s notification of avoided infringements. Unit of measurement – % of total number – 90.4. Indicator – Percentage of the population using the NSA e-service “Application for Labour Inspectorate”. Unit of measurement – % of total number – 50.Project Outcome Indicators 1. Indicator: Developed training programmes and trained welfare workers. Unit of measurement – Number of programmes – 3.2. Indicator: ICT governance arrangements put in place in the PM and subordinate institutions. Unit- number – 1.3. Indicator – Introduced catalog of ICT services in LM and subordinate institutions. Unit- number – 1.4. Indicator – The institutions introduced Active Directory. Unit of measurement – number of institutions – 12.5. Indicator – Unified e-mail system in LM and its institutions. Unit of measurement – number of institutions – 12.6. Indicator: Central management of user workstations has been put in place in the institutions. Unit of measurement – number of institutions – 12.7. Indicator – Introduced centralised monitoring solution. Unit of measurement – Number of systems – 1.8.

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