The purpose of the operation is to increase the quality of counselling processes and to increase the availability of the services of the Employment Service of the Republic of Slovenia to users of services (especially unemployed, jobseekers and employers), which will contribute to increased employability, as well as to greater efficiency in the provision of public services and the intensity of the cooperation of that institution with service users and to provide support to employers in matching supply and demand in the labour market. The target group is jobseekers, the unemployed and employers.